How far in advance should I make reservations?We’ll be taking reservations for our tours well over a year in advance. You can check for availability online or by calling our office.
Is any deposit required?We require an initial deposit of $300 per person to secure your space.
When is final payment due?Payment in full is due 90 days prior to tour departure and is non-refundable.
What type of payment do you accept?We accept all Credits Cards, Checks, Pay Pal. You can make a payment online or by phone.
For group travel and payments over $10,000 and for large international payments, a check or wire transfer is preferred.
What is the cancellation and refund policy?An initial deposit of $300 is refundable less a $100 per person cancellation fee for cancellations 90+ days prior to trip departure. Payment in full is due 90 days prior to trip departure and is non-refundable.
Our cancellation policy applies in every instance and there will be no exceptions for any reason. Taiga Travel will not issue any refund for arriving late or leaving a trip early whether voluntary or caused by other circumstances. Taiga Travel is not responsible for any expenses incurred due to travel delays, flight cancellations, or illness. Taiga Travel assumes no financial responsibility for personal injury, emergency evacuation, or personal equipment lost or damaged in any way.
In the event that we are forced to cancel any portion of the direct services provided by Taiga Travel or contractors due to unsafe water levels, wildfire, flooding or other unforeseen circumstances, Taiga Travel will refund the portion of the unavailable services. However, in these cases, refunds will not be given for flights or other travel expenses related to the trip. Travel insurance is highly recommended.
Depending on availability and advance notice, you may have the option to transfer your reservation to another date or trip for a transfer fee. This is not guaranteed, and availability and transfer policies vary between trips.
Is cancellation insurance available?We recommend to obtained Travel insurance, refer to (link to travel insurance site)
Are the private tours available?Absolutely, please contact our friendly staff about your special request and availability.
What if I need to take medications?You should bring with you any needed medications and either keep them in your day bag if you will need them during the day or in your duffel bag if only needed in camp in the morning or night. We do offer cold storage if needed. You will be required to furnish the office with a list of the medications you take and why they have been prescribed so our guides can be well informed about any medical conditions that might impact your trip. We encourage you to bring extra medication - enough for a few days beyond what you will actually need. You will be required to sign a Waiver Form and we require you to list any and all medical conditions. Our trips in operate in what is known as the “backcountry.” At any given time, you will be a minimum of several hours, if not a day or more away from medical help. Emergency first aid and trip evacuation are difficult to initiate and carry out in these remote areas. There is no guarantee that we can evacuate you to obtain medical help in a timely manner. If you are on any medications, it is important to determine if those medications could contribute to the possibility of developing a heat-related illness, as many medications (both prescription and over the counter meds) can negatively affect your body’s ability to regulate its water and electrolyte/salt balance.
What should I bring?Guests should bring their river clothing, camp clothing, hygiene items, flashlight, water bottle and 2-piece rainsuit in a soft-sided duffel bag, not to weigh more than 20 lbs. We provide the dry bag to store your duffel bag in which will also contain your sleeping bag, sheet and ground cover. This dry bag will be stored under tarps during the day and will be available each night as you get to camp. A smaller day bag will also be provided for you to store the items that you need access to during the day, such as sunscreen, rainsuit, camera etc. Because the weather can be so variable in the canyon it is important that guests make adequate preparation for sun and heat as well as cold and rain. If you come prepared with the gear we recommend, you will have a successful adventure. It is better to be prepared and not need it than to need it and not have it! Our Packing Guide page will give you the list, and a video to help you know how and what to pack.
Will be a power to charge my camera gear while on the tour/river?You will not have the capability to charge your camera on the river unless you bring a portable charging device. We recommend you bring extra batteries and/or a battery pack rather than a solar charger as the canyon may already be shady when you reach camp. If you are using your phone to take pictures, you should place it on airplane mode and bring it in a waterproof case. There are some excellent tips on cameras for the river in a video we prepared, about midway down the Packing Guide page.
What gear is provided with the trip?Taiga Travel will provide all of your camping equipment including tent, sleeping bag, ground cover, sheet, dry bag, fishing, hunting gear and all eating utensils.
What do I do with extra luggage?Taiga Travel will provide storage facility for your luggage. You will only want to bring on the trip those items on the packing list, and we recommend you pack as lightly as possible to keep the weight down as you will be transporting your dry bag with your duffel and sleeping bag back and forth from the raft to your campsite each evening and morning.
What if there is a medical situation on the river?All of our river guides are certified with a minimum of advanced first aid and many hold more advanced certifications such as Wilderness First Responder (WFR) or Emergency Medical Technician (EMT). We carry multiple, well stocked first aid kits on every trip and the guides will provide any “first aid” level care that is needed or you have the option of using our first aid supplies to treat yourself.
If the injury or illness requires medical attention beyond what is possible on the river, we evacuate the affected guest. The most common means of evacuation is via helicopter. However, on some river stretches, evacuation may occur using a high-speed boat or even a vehicle. We carry satellite phones that allow us to communicate with emergency medical professionals.
Because we are in remote, wilderness settings, it may take a while for more advanced medical help to arrive. Please note that the satellite phones are only used during emergency situations. Because they have limited battery life, we do not leave them on at all times and it is not possible to call the satellite phone to deliver a message from off the river. There is no cell phone reception in the remote canyons in which most of our trips are conducted.
What is a typical day on the river and how much time is spent on a raft?Itineraries vary on every trip and can depend on factors such as weather, time of year, where you camp and what hikes we do. We aim to please every guest but we also have to manage the trip itinerary for the needs of the entire group. Campsites are not assigned and are first come, first served. We try to do all of the main hikes offered in this stretch of the canyon. Hiking also varies depending on the weather and availability of the hiking areas. For these reasons we can only provide an outline of what you might expect on your trip. The day begins around dawn when you will hear a wake up call for coffee. Breakfast is usually ready about 30 minutes later. Before breakfast you will want to start breaking down your camp and getting ready to pack up your gear so that you can be ready when the guides have breakfast cleaned up and are ready to load up the rafts. You are on the rafts for about an hour to an hour and a half at a time with breaks for lunch, possible hikes, bathroom stops etc. This comes out to about 6-7 hours a day, though some days will be shorter and some longer. A balanced itinerary is planned by your guides each day by your trip leader. You will hike in side canyons and stop for scenic points of interest. Your trip leader will try to get to camp in the late afternoon. Once in camp you can do more hiking around the camp, bathe, and relax. Appetizers will be prepared and then dinner in the evening hours. After dinner you can choose to socialize with friends, family or other guests or turn in for the night keeping in mind that your next day will also start at dawn.
What bathe/bathroom facilities are available during my trip?Because our trips operate in remote, backcountry settings, there are no permanent bathroom facilities. We use portable toilets that we haul with us. We’ve prepared a video describing toilet facilities on the river. You'll find the video on our camping in Grand Canyon page, about midway down the page.
The portable toilets described in the video are available shortly after we set up camp each afternoon until we leave camp the next morning. During the day, the guides will make frequent stops at which you can go to the bathroom if needed. During the day, urination is done into the main river channel, but if you need to do more than this, just ask your guide and he/she will introduce you to our daytime toilet system.
There are no shower facilities on a river trip. It’s easy to take a quick dip in the river, step out, soap up with biodegradable soap and shampoo and then quickly rinse off in the river. Taiga Travel will provide biodegradable soap and shampoo to you.
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What is the visa requirements for Russia.Visa information »
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The fees are:
- For all types of visa (including multiple entry) for 10 days processing – $50
- For all types of visa (including multiple entry) for urgent (3 days) processing – $100